The First Global Conference on Creating Value

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The First Global Conference on Creating Value
In partnership with the Customer Value Foundation
Leicester Castle Business School (De Montfort University, Leicester, UK)
May 23-24, 2018 Supported by The Journal of Creating Value

Confirmed Leading Thought-Developers and Speakers include:

  • Prof Chris Baker - William Temple Professor of Religion and Public Life at Goldsmiths, University of London and Director for Research at the William Temple Foundation, UK
  • Ann Francke – CEO, Chartered Management Institute, UK
  • Prof Christian Grönroos - Professor Emeritus of Service and Relationship Marketing at Hanken School of Economics, Finland
  • Prof Stuart L. Hart - the Steven Grossman Endowed Chair in Sustainable Business, University of Vermont, Co-Director of the new Sustainable Entrepreneurship MBA (SEMBA) Program, USA
  • Prof Irene Ng - WMG, University of Warwick, UK
  • Prof Peter Shaw - Founding Partner and Executive Coach - Praesta Partners, former Director General – UK Govt
  • Prof Michael Shafer - Founder and President – Warm Heart (NGO)
  • Angus Thomson - Head, Vaccine Confidence & Coverage at Sanofi Pasteur
  • Prof Stephen Vargo - Professor of Marketing, Shidler College Distinguished Professor, University of Hawai‘i at Mānoa, USA
How do we create and assess ‘value(s)’ in a turbulent global economy?

Value creation underpins all business transactions and engagement (Mahajan, 2016). We all seek value for our businesses, as well as for ourselves and for our society. However, because we are so immersed in our day-to-day functional management, we often overlook opportunities for value creation, possibly to the detriment of our businesses and societal needs (Eisenhardt & Martin, 2000).

Successful businesses and leaders create value (mostly unconsciously) for their eco-systems which encompass: companies, customers, employees, partners and stakeholders. In the First Global Conference on Creating Value, business leaders/practitioners and leading academics from around the world will come together to exchange views, and to share and learn from each other regarding the problems, the potential and the real life uses of value creation, and how it can transform management, organisations and institutions.

The conference will employ settings which allow business leaders, policy makers and academics to work together through action research to develop projects they wish to see emerge which would help them in value creation. The conference will provide relaxed, meaningful and purposeful opportunities to debate latest thinking on value creation and service. It will offer improvements for developing: the worth of companies/institutions, their longevity, and their ability to be predict and address disruptive forces. Equally, it will embed a value creation leadership style and mindset - going far beyond traditional and functional management approaches - so as to avoid value destruction in the future.

We welcome innovative and fresh and thought-provoking approaches. Indicative suggested topics, among others, include: value creation for customers; creating value for your businesses and society; value destruction; values and the relationship with (organisational) culture(s).

Who Should Attend?

  • Practitioners from all business sectors and geographical/national regions;
  • Academics from all disciplines e.g. marketing, economics, operations, human resource management, accounting and finance, organisational behaviour, sociology, psychology, history, geography etc;
  • Policy-makers from government, non-governmental, not-for-profit and social enterprise offices and agencies.
The conference very much welcomes attendees and participants from a wide range of disciplines and spheres.

Please note: Paper presentation is not obligatory in order to attend the conference. The conference organisers also welcome delegates who wish to come and contribute to the debate and network in this vital first gathering on this vital and seminally important topic for the twenty-first century.

Key Dates: 

  • 31st December 2017: Deadline for submission of abstracts, session proposals
  • 31st January 2018: Notification/Decisions returned on abstracts and submissions
  • 5th February 2018: Early Registration
  • 30th March 2018: Author submission of final papers/sessions
  • 30th March 2018: Registration Deadline
More information

For more information, please visit the Global Conference website or contact This email address is being protected from spambots. You need JavaScript enabled to view it. / or This email address is being protected from spambots. You need JavaScript enabled to view it.