Web 2.0 Technologies and Workplace Learning

Specially designed for senior corporate learning and corporate HR practitioners, management & organisational development professionals within companies

Hosted by: EFMD

The event will start on: 09 Mar 10 18:30

And will end on: 10 Mar 10 15:00


Rue Gachard 88 , Brussels

Contact:    florence.gregoire@efmd.org


In the weakening business climate over the past two years many organisations have been looking more closely at the value that their training and development departments provide in improving workforce performance and productivity.

At the same time new Web 2.0 technologies and an emphasis on workplace learning have proved winning strategies for some. However, new technologies are emerging all the time and it is often difficult to see the ‘wood for the trees’ in the plethora of new tools and environments. Also, there is a learning curve in migrating employee development away from formal classes and workshops and incorporating learning with day-to-day workplace activities.

There is now evidence to suggest that these approaches provide excellent opportunities to meet the challenges of rapidly changing business needs, tightening training budgets, and closer linkage to individual, team and organisational performance than many traditional formal learning & development approaches, but organisations need to identify and implement the ‘right solutions’ to leverage workplace learning and select the right tools to support their learning strategies.

The availability of new learning tools and environments and a refocus on workplace learning raises a series of questions:

  • What strategies and tools provide the simplest and the best results?
  • Where do the quick wins lie? Are there examples of successful deployments?
  • How can Web 2.0 and social learning tools be incorporated into corporate and organisational learning strategy and practice?
  • Is it straightforward to run a proof-of-concept or pilot? How can we deploy some of these tools within our IT infrastructure?
  • Are there good examples of policies and procedures that we can use? How should we approach increasing our workplace learning provision?
  • How would we embark on developing social learning opportunities for our employees?
  • What can we do quickly and at low cost? How can we use technology to replace expensive classroom training?

In October 2009, a group of companies joined forces in the EFMD Workplace Learning Special Interest Group to address these issues and to learn from each other. Participants include the BBC, Allianz, Eli Lilly, Toyota, Coca-Cola, Novo Nordisk, ERGO, L'Oréal, Holcim, MAN SE, MLP, and GlaxoSmithKline. This seminar will bring together these and other organisations to explore opportunities for embarking on, or improving, the use of Web 2.0 technologies and workplace learning. The seminar will provide the opportunity to hear experts and speakers discuss emerging practices, but will be action learning oriented where participants will play an active role in generating knowledge, testing ideas and assumptions through facilitated discussions.

Experts and speakers for this upcoming seminar include: Peter Butler, Chief Learning Officer, British Telecom, London and Steve Fiehl, Managing Director, CrossKnowledge, Paris. Peter will provide a detailed examination of BT’s successful DareToShare social learning environment. Steve will discuss new approaches being deployed globally by CrossKnowledge. An important ingredient of the programme will be the opportunity for the participants to share their experience. The outputs of the seminar will also enable participants to take concrete ideas back to their company. The seminar will be facilitated by Charles Jennings, former Chief Learning Officer for Reuters and Thomson Reuters and is also the Workplace Learning Special Interest Group facilitator.