2018 EFMD-HUMANE Summer School

Hosted by: Freie Universität Berlin

The event will start on: 09 Sep 18 15:00
And will end on: 14 Sep 18 14:30

Location: Berlin, Germany


Transforming Professional Services in Higher Education

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The Summer School aims to develop the leadership potential of Senior HE Managers involved in transformational change processes. During the programme, they will be exposed to:

  • diverse approaches to the design and delivery of large scale transformation programmes, drawing on experiences from higher education and other sectors;
  • factors commonly associated with successful transformation programmes and those that tend to limit the chance of success;
  • real-life experiences of universities that have embarked on a transformation journey and offer to share their lessons learned.

The programme is designed around the following key themes:

  • inter-cultural competencies;
  • transformation design and delivery of a new operating model;
  • change communication
  • the ‘politics’ of change.

Who can apply?

  • Middle to Senior-level Managers, including heads of university administration
  • Managers and directors of service functions, faculty/school directors of administration
  • Managers and directors of large-scale transformational change programmes.

Applicants are nominated by their own heads of administration, their deans or the equivalent in their organisation’s senior management team. They are selected by an EFMD - HUMANE panel with wide experience of leadership and management development programmes.

The deadline for applications is 15 May 2018. For late applications, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

More detailed information about this programme can be found here.

More Information


Sunday, 9 September 2018

14:30 – 15:00

Coffee available

15:00 – 15:45

Welcome and pre-programme briefing on the Summer School:
Welcome to the Summer School and introduction to the Freie Universität Berlin

  • Matthias Dannenberg, Executive Deputy Director of Administration and Finance, Freie Universität Berlin, DE

Summer School programme briefing

  1. Summer School programme aims and objectives
  2. Small group membership, leadership and conduct over the course of the week
  3. Team tasks and deliverables to be submitted at the end of the Summer School
  • Ian Creagh, Strategy Consultant for HUMANE, UK
  • Nadine Burquel, Summer School Director; Director Business School Services and EU Policies in Higher Education, EFMD

15:45 – 17:45

Workshop session: Working in a multi-national team; fast tracking intercultural competence

  • Nannette Ripmeester, founder & CEO of Expertise Labour Mobility, NL

17:45 – 18:30

Welcome reception


Summer School Welcome Dinner

Monday, 10 September 2018

Theme: Contemporary practice in the transformation of professional support services in higher education institutions and systems: Lessons from the trenches

09:00 – 10:45

Lessons from the trenches, part one:
What will higher education look like in 2040?

  • Bert van der Zwaan, Rector Magnificus,Utrecht University, NL

Lessons from the trenches, part two:
Getting to grips with the contemporary context of professional support in HE: The necessity for change and overcoming obstacles to achieving it

  • Edward Byrne, President, King's College London, UK

10:45 – 11:15

Coffee break

11:15 – 12:15

Lessons from the trenches, part three:
Alternatives to transformational change? The competitive costs and benefits of transformational and incremental change

  • Marianna Bom, Chief Financial Officer, Aalto University, FI

12:15 – 12:45

Plenary panel session: Lessons learned and lessons to learn over the course of the programme

12:45 – 14:15


14:15 – 15:45

Case study one: The University of Bordeaux: Transformation through merger

  • Cynthia Espinosa, Director, Internal Consultancy Unit, University of Bordeaux, FR

15:45 – 16:00

Coffee break

16:00 – 18:00

Summer School team task, session 1: assigning team roles and role rotation, agreeing team behaviours and team procedures & methods; clarifying team objectives and the week’s work programme; designing a framework for self-assessing team performance

18:00 – 19:00

Short walking tour of the main FUB campus to early evening drinks reception
Free evening for participants

Tuesday, 11 September 2018

Theme: Defining, designing and delivering an institutional transformation process: Leadership, governance, management and method

Learning from where others have gone before us…the eHealth transformation agenda in Norway

  • Grete Kvernland-Berg, PA Consulting Norway, NO

09:00 – 10:00

Workshop part one:
Processes for defining a transformational strategic model: visioning a future state, clarifying requirements and benefits, and setting objectives

10:00 – 10:15

Coffee break

10:15 – 11:15

Workshop part two:
Designing the new operating model: making difficult choices, meeting challenges and dealing with organizational dilemmas

11:15 – 11:30

Coffee break

11:30 – 12:30

Workshop part three:
The tactics of executing a strategic organizational transformation: power, politics and action…and watch-outs for the uninitiated

12:30 – 14:00


14:00 – 15:30

Case study two: Rising from the Ashes. Re-imagining university functions after a financial crisis

  • Antti Savolainen, Director of Administrative Services, University of Helsinki, FI

15:30 – 16:00

Coffee break

16:00 – 18:30

Summer School team task, session 2: Applying the day’s learning sessions to the case studies, identifying gaps in understanding, commence giving shape of team outputs


Bus transfer from the hotel to the restaurant


Berlin Summer School Dinner


Bus transfer to the hotel

Wednesday, 12 September 2018

09:00 – 11:00

Creativity for Transformation: Learning from Arts & Culture Management

11:00 – 11:30

Coffee break

11:30 – 13:00

Strategic organisational change communications: The enabler of the transition plan

13:00 – 14:30


14:30 – 16:00

The politics of the business case: The social, economic and financial process of making the case for change

16:00 – 16:30

Coffee break

16:30 – 18:30

Summer School team task, session 3: applying the day’s learning sessions to the case studies, identifying gaps in understanding, first draft of team outputs to be agreed by team


Team(s) working dinner at the hotel

Thursday, 13 September 2018

Theme: Closing the gap between the current and target culture

09:00 – 10:30

Culture as an enabler of institutional success: Seven levers for achieving cultural change

  • Felicity Hudson, UK Principal Consultant, Nous Group, UK & AU

10:30 – 11:00

Coffee break

11:00 – 12:30

Operationalising a cultural change programme: Embedding change in the fabric of the university

  • Felicity Hudson, UK Principal Consultant, Nous Group, UK & AU

12:30 – 13:30


13:30 – 18:00

Summer School team task, session 4: team’s outputs to be finalised; board memo to be submitted by no later than 18:00; presentations to be lodged by 09:00 on Friday
Coffee available


Bus transfer from the hotel to the restaurant




Bus transfer back to hotel

Friday, 14 September 2018

09:00 – 10:30

Parallel Sessions: Teams present their work and receive feedback

  • HUMANE and EFMD representatives

10:30 – 11:00

Coffee break

11:00 – 12:00

Parallel Sessions: Teams present their work and receive feedback

  • HUMANE and EFMD representatives

12:00 – 13:00

Plenary Session Feedback to all teams from the panel

13:00 – 13:30

Closing Plenary Session and certificate presentations

13:30 – 14:30

Closing lunch

Practical Information